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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I found the staff very helpful and knowledgeable. I was offered a tea or coffee (which I declined) as I had just had one. Tom explained everything satisfactorily. Reviewed on: 31st October 2024

In branch service review

5
The staff are always very helpful and friendly making sure you get the right account for your situation. The only thing I did not like about my new account was no passbook. Reviewed on: 31st October 2024

In branch service review

5
Just brilliant - very friendly and helpful. Reviewed on: 31st October 2024

In branch service review

5
Very pleasant experience. Staff members were very professional. Reviewed on: 31st October 2024

In branch service review

5
Lynn and Karen are amazing at the Bishop Auckland branch, and of course Jasmine. Reviewed on: 30th October 2024

In branch service review

5
Friendly and professional, always. A pleasure to pop in every month and they are always good with advise and queries. Reviewed on: 30th October 2024

In branch service review

5
Very friendly staff who gave me all the options so I came away with the best. Her help was invaluable. Reviewed on: 30th October 2024

In branch service review

5
Efficient service and so friendly. No improvement can be made. Reviewed on: 29th October 2024

In branch service review

5
I find DBS very good. Service and staff very good. Reviewed on: 29th October 2024

In branch service review

5
Friendly staff and good interest rates. Reviewed on: 29th October 2024

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