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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,427 reviews, last reviewed 27th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good products and friendly service . Good products and friendly service .. So nice to talk to someone face to face. Reviewed on: 27th March 2026
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Mixa

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12427)

In branch service review

5
Mai was both efficient and friendly and was clear with their explanations of the products available. Reviewed on: 28th October 2024

In branch service review

4
I like that it is local. But it is not easy to open an account online, I didn't receive notification of my account maturing and for the ISA transfer you are treated like it is coming from another establishment and not DBS to DBS. Reviewed on: 28th October 2024

In branch service review

5
Excellent information with everything explained. Reviewed on: 28th October 2024

In branch service review

5
Excellent customer service - friendly, knowledgeable and efficient. Reviewed on: 28th October 2024

In branch service review

5
Lovely, friendly young lady, and very efficient. Reviewed on: 28th October 2024

In branch service review

5
Very professional and friendly service from lovely staff. Reviewed on: 28th October 2024

In branch service review

5
Just remain as a local high-street building society. Reviewed on: 28th October 2024

In branch service review

5
Very professional approach - friendly and customer oriented. Reviewed on: 28th October 2024

In branch service review

5
Very efficient, friendly and professional. No improvement needed. Reviewed on: 28th October 2024

In branch service review

5
Location is good, with very friendly staff. Reviewed on: 28th October 2024

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