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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Today was very straightforward and easy to put in place. Mai was very helpful and her advice was perfect for me as I like things to be simple. Reviewed on: 28th October 2024

In branch service review

5
Staff very helpful and friendly. Reviewed on: 28th October 2024

In branch service review

5
Karen explained everything very well and was very professional. Reviewed on: 28th October 2024

In branch service review

5
Website does not state an appointment is necessary to open an account. Easy to make an appointment at Redcar - friendly staff. At another branch I had difficulty in making an appointment - I felt like I was an inconvenience to them. Reviewed on: 28th October 2024

In branch service review

5
Not always the best rates but the most friendly on the high street. Reviewed on: 28th October 2024

In branch service review

4
Dissapointed at the removal of passbooks. It would have been better if the ISAs/bonds could have been rolled over as in previous years. Reviewed on: 28th October 2024

In branch service review

5
Good friendly service. Everything was fully explained. Reviewed on: 28th October 2024

In branch service review

5
The one-to-one service was first class. Reviewed on: 28th October 2024

In branch service review

5
Friendly, welcoming service - you can actually talk to an advisor! Locally situated too, therefore great ease of access. Efficient too!. Reviewed on: 28th October 2024

In branch service review

5
I have recommended DBS to my friends. I prefer to deal face-to-face and not use the internet/phone banking - thank you Darlington. Reviewed on: 28th October 2024

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