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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Staff are alwways friendly and helpful. Reviewed on: 28th October 2024

In branch service review

5
It was lovely to meet Megan, she talked me through everything. Very helpful. Reviewed on: 28th October 2024

In branch service review

4
Not happy about being given a certificate, would have preferred a passbook. Reviewed on: 28th October 2024

In branch service review

5
Pleasant and courteous. Megan was very good at explaining every detail. Reviewed on: 28th October 2024

In branch service review

5
Very friendly service. Good information and everything was made clear. Very helpful. Nothing could be improved. Reviewed on: 28th October 2024

In branch service review

5
Nothing needs to improve - really friendly staff. Reviewed on: 28th October 2024

In branch service review

5
Everything went as expected. Megan was helpful and well informed, she went through the options and explained everything. Reviewed on: 28th October 2024

In branch service review

5
Quick and easy to open an account. Friendly staff. All options explained clearly. Reviewed on: 28th October 2024

In branch service review

5
Excellent service. Friendly staff. Reviewed on: 28th October 2024

In branch service review

5
Megan was very helpful and kind. Reviewed on: 28th October 2024

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