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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Excellent service in the Redcar branch. Staff are very approachable and friendly. Reviewed on: 28th October 2024

In branch service review

5
Very good, no improvement needed. Reviewed on: 28th October 2024

In branch service review

5
Helpful staff who told us all we needed to know. Reviewed on: 28th October 2024

In branch service review

5
Helpful, friendly staff who explained everything needed in easily understood language. Reviewed on: 28th October 2024

In branch service review

5
Very cooperative and helpful staff. Excellent service. Reviewed on: 28th October 2024

In branch service review

5
Friendly staff. Good explanation and relaxed atmosphere. No improvements needed. Reviewed on: 28th October 2024

In branch service review

5
Printers not working, but Mai was really helpful and knowledgeable. No plastic wallets supplied - paper books get damaged. Reviewed on: 28th October 2024

In branch service review

5
Mai was both efficient and friendly and was clear with their explanations of the products available. Reviewed on: 28th October 2024

In branch service review

4
I like that it is local. But it is not easy to open an account online, I didn't receive notification of my account maturing and for the ISA transfer you are treated like it is coming from another establishment and not DBS to DBS. Reviewed on: 28th October 2024

In branch service review

5
Excellent information with everything explained. Reviewed on: 28th October 2024

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