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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Friendly person-to-person service. With the passbook it is so easy to keep track of money, however when I move money from the BS to my bank I have to come back after a day or two to get my book updated. I know I could do it online though. Reviewed on: 22nd October 2024

In branch service review

5
Lovely - nothing needs improving. Reviewed on: 22nd October 2024

In branch service review

5
I like it that when staff are available they come and help, and they are all lovely and nice. Reviewed on: 22nd October 2024

In branch service review

5
Always nice service and the staff are helpful. Reviewed on: 22nd October 2024

In branch service review

5
Excellent experience with staff. Reviewed on: 22nd October 2024

In branch service review

5
My first experience - friendly, knowledgeable staff member. I like being able to come into a physical branch and speak to real people. Reviewed on: 22nd October 2024

In branch service review

5
Personal experience and friendly staff - keep it up. Reviewed on: 21st October 2024

In branch service review

5
Local branch that is easy to access, with excellent service. Reviewed on: 21st October 2024

In branch service review

5
An accessible establishment that is ever-present on our local high street. Reviewed on: 21st October 2024

In branch service review

5
Chrissy was extremely helpful and friendly. Thanks very much. Reviewed on: 21st October 2024

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