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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,433 reviews, last reviewed 28th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

General review of accounts Appointment with DBS lady in separate office and she had to go back into main office to update pass book, close accounts etc which therefore took long... Read more Reviewed on: 28th March 2026
Mandy E's avatar
Mandy E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12433)

Very patient very professional excellent experience

5
Very patient very professional excellent experience Reviewed on: 15th October 2024
Wheatley's avatar
Wheatley

Patient & supportive in setting up app on mobile

5
Patient & supportive in setting up app on mobile Reviewed on: 15th October 2024
Shahnaz Moghal's avatar
Shahnaz Moghal

In branch service review

5
Good savings rates. Hospitable staff - good coffee and Sue was very efficient. Reviewed on: 14th October 2024

In branch service review

5
All of my queries were completely and satisfactorily dealt with in a very pleasant way within one hour. Excellent service, no complaints. Reviewed on: 14th October 2024

In branch service review

5
Always excellent service with a smile. Reviewed on: 14th October 2024

In branch service review

5
Great experience and very helpful. Reviewed on: 14th October 2024

In branch service review

5
Long standing member and satisfied with the service. Chantel was very helpful. Reviewed on: 14th October 2024

In branch service review

5
Friendly staff who explain everything clearly. Reviewed on: 14th October 2024

In branch service review

5
Brilliant - lovely service provided, easy to open the account. Reviewed on: 14th October 2024

In branch service review

5
Couldn't be better. No improvement needed. Staff very helpful. A1. Reviewed on: 14th October 2024

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