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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Exceptional service. Very pleasant experience, and Meghan was very friendly. Reviewed on: 21st October 2024

In branch service review

5
I called in today to open a 2-year ISA and I can only thank Meghan as she took the time to tell me all the other and I opted for which one I wanted. So I can only recommed DBS to anyone else. Reviewed on: 21st October 2024

In branch service review

5
Friendly service, great choice of products. Hours could be better for working people. Reviewed on: 21st October 2024

In branch service review

5
All staff are professional, providing a very personalised service - kind, caring and friendly, with wonderful senses of humour. Reviewed on: 21st October 2024

In branch service review

5
Helpful and friendly local staff. Reviewed on: 21st October 2024

In branch service review

5
All staff are always so kind and very knowledgeable. Nice experience every time I visit the branch. Reviewed on: 21st October 2024

In branch service review

5
Personal service - excellent - pleased with all explanations of transfer. Reviewed on: 21st October 2024

In branch service review

5
Very friendly and helpful staff. Good to see people face-to-face. Reviewed on: 21st October 2024

In branch service review

5
Friendly, helpful service - all questions answered with no trouble at all. Reviewed on: 21st October 2024

In branch service review

5
I like being able to speak to a human being. Reviewed on: 21st October 2024

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