Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12464)

In branch service review

5
Very friendly, knowledgeable and helpful staff. Service unavailable online but sorted in branch. Reviewed on: 15th October 2024

Very patient very professional excellent experience

5
Very patient very professional excellent experience Reviewed on: 15th October 2024
Wheatley's avatar
Wheatley

Patient & supportive in setting up app on mobile

5
Patient & supportive in setting up app on mobile Reviewed on: 15th October 2024
Shahnaz Moghal's avatar
Shahnaz Moghal

In branch service review

5
Good savings rates. Hospitable staff - good coffee and Sue was very efficient. Reviewed on: 14th October 2024

In branch service review

5
All of my queries were completely and satisfactorily dealt with in a very pleasant way within one hour. Excellent service, no complaints. Reviewed on: 14th October 2024

In branch service review

5
Always excellent service with a smile. Reviewed on: 14th October 2024

In branch service review

5
Great experience and very helpful. Reviewed on: 14th October 2024

In branch service review

5
Long standing member and satisfied with the service. Chantel was very helpful. Reviewed on: 14th October 2024

In branch service review

5
Friendly staff who explain everything clearly. Reviewed on: 14th October 2024

In branch service review

5
Brilliant - lovely service provided, easy to open the account. Reviewed on: 14th October 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill