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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
My visit to DBS today went very smoothly. Every detail was explained clearly in a relaxed manner. Keep up the high standards you have set. Reviewed on: 17th October 2024

In branch service review

5
Friendly and knowledgeable staff - made it a pleasant experience. Reviewed on: 16th October 2024

In branch service review

5
Charley was extremely knowledgeable, friendly and helpful. Reviewed on: 16th October 2024

In branch service review

5
Quick appointments, all issues explained well - easy process. Reviewed on: 16th October 2024

In branch service review

5
Pleasant, friendly, helpful and knowledgeable. Reviewed on: 16th October 2024

In branch service review

5
Very friendly staff and very efficient. A pleasant experience. Reviewed on: 15th October 2024

In branch service review

5
Sandra was exceptionally helpful, with full explanations regarding my ISA application. Further, everyone was helpful over the LPOA paperwork. Reviewed on: 15th October 2024

In branch service review

5
Friendly service. You could possibly benefit from a few more staff in branch to save waiting times for customers. Reviewed on: 15th October 2024

In branch service review

5
Val was very helpful and friendly - a credit to your Society. Reviewed on: 15th October 2024

In branch service review

5
Very easy and clear explanations. Reviewed on: 15th October 2024

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