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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,438 reviews, last reviewed 28th Mar 2026
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Earn more with The Darlington While larger building societies are cutting their rates as soon as a BOE Base rate cut has been announced, Darlington has given their Savers an opport... Read more Reviewed on: 28th March 2026
Alan K's avatar
Alan K

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12438)

Excellent customer service from Simon McCabe

5
Simon was incredibly helpful assisting me setting up an online login as I have been struggling to find time to come into branch and he was very patient with me and also my 8 month old baby who was shrieking for fun in the background! Reviewed on: 7th October 2024
T Brown's avatar
T Brown

In branch service review

5
Very helpful and clearly explained when opening my accounts. Reviewed on: 7th October 2024

In branch service review

5
Face-to-face contact is excellent. Very happy with the service provided. Reviewed on: 7th October 2024

In branch service review

5
Wood recommend. Customer service is excellent. Knowledge of accounts is very good, especially from Charley. Dedicated person to the building society. Reviewed on: 5th October 2024

In branch service review

5
I have reveived excellent service from Sandra today - polite, courteous and very helpful. Reviewed on: 5th October 2024

In branch service review

5
I like it because it's local to me and staff are always friendly and helpful. Reviewed on: 4th October 2024

In branch service review

5
Excellent friendly and informative service. Reviewed on: 4th October 2024

In branch service review

5
Staff always professional but friendly too. Certainly knowledgeable. Reviewed on: 4th October 2024

In branch service review

5
Friendly reception and service overall excellent. Staff sort out problems without hesitation. Reviewed on: 4th October 2024

In branch service review

5
Excellent service - being able to see and discuss with an advisor and NOT doing things on a computer on your own. Personal service is the key. Thank you. Reviewed on: 4th October 2024

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