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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Mo was very informative and explained every aspect of our appointment with a clear, patient manner. Excellent service throughout. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Met for appointment. Taken to private, quiet place. All explained by a pleasant person. Reviewed on: 28th September 2024
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Verified Member

In branch service review

5
Friendly and professional service everytime!. Reviewed on: 28th September 2024
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Verified Member

In branch service review

5
Good interest rates. Good service at local branch (from Jasmine). Easy and quick to get an appointment. Reviewed on: 28th September 2024
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Verified Member

In branch service review

5
Very efficient and personal service. Reviewed on: 28th September 2024
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Verified Member

In branch service review

5
Local, friendly - you can see someone face-to-face. Reviewed on: 28th September 2024
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Verified Member

In branch service review

5
Friendly staff who explained in detail. Reviewed on: 27th September 2024
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Verified Member

In branch service review

5
Always friendly, polite and extremely knowledgeable service. Reviewed on: 27th September 2024
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Verified Member

In branch service review

5
Staff always very friendly and helpful everytime I come into branch. Reviewed on: 27th September 2024
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Verified Member

In branch service review

5
Meghan was very knowledgeable and helpful, explained products and availability, no pressure to open accounts, excellent attitude and credit to Darlington Building Society. Meghan was very friendly. Reviewed on: 27th September 2024
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