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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,502 reviews, last reviewed 15th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All our needs were met. All our needs were met to our satisfaction by a very helpful Darlington Employee. Reviewed on: 15th July 2026
Cinders's avatar
Cinders

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12502)

In branch service review

5
Pleasant staff. Easy to deal with. Reviewed on: 4th October 2024

top quality customer service

5
called customer services re saving and had the pleasure of speaking to Simon. We are are old & were thankful for his patience. All our queries were dealt with satisfactorily and we left the call very satisfied, thus confirming our belief in good old fashioned customer service. Reviewed on: 4th October 2024
John and Mary's avatar
John and Mary

In branch service review

5
Charley was extremely helpful as I had no clue about ISAs. They gave me lots of information and explained other options for future reference. Reviewed on: 3rd October 2024

In branch service review

5
Very easy, most pleasant young man who explained it all very well for me. Reviewed on: 3rd October 2024

In branch service review

5
Sandra has explained everything to us very clearly. Reviewed on: 3rd October 2024

In branch service review

5
Very friendly staff who will always help you get the right deal. Reviewed on: 3rd October 2024

Great customer service.

5
Called today needing help and Simon went above and beyond to assist us. Staff in Guisborough office always friendly and helpful. Reviewed on: 2nd October 2024
Angela W's avatar
Angela W

In branch service review

5
Personal service, i.e. people. Friendly and professional. Reviewed on: 2nd October 2024

In branch service review

5
An excellent experience. Simple, understandable explanation of products - an extremely good appointment. Reviewed on: 2nd October 2024

In branch service review

5
Friendly atmosphere in banking hall and during review. Reviewed on: 2nd October 2024

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