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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
We were fully listened to and all facts were carefully explained. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Local branch in Yarm is still open. Had to visit twice as the over the counter process not allowed. Information clearly explained. Certificate instead of passbook is fine. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
We really enjoy being a member of the Yarm branch due to the fact that the staff are so friendly and welcoming. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
The personal service and support is great - friendly but also informative and helpful. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Clear communication of changes and what I needed to be aware of due to this change. Like the face-to-face discussion. Like the ability to use branch on Saturday if needed. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Frist rate. Nothing could improve it. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
First rate service. Opening hours not good. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Friendly staff, very informative, nothing needs changing. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Tom was very pleasant, friendly and informative. Reviewed on: 21st September 2024
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Verified Member

In branch service review

5
Welcomed with a cup of coffee. At ease with staff who explained everything well. Everything is excellent. Reviewed on: 21st September 2024
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Verified Member

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