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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,477 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Well looked after, couldn't do what I wanted so mad... Well looked after, couldn't do what I wanted so made an appointment later in the day to change my issa account, all done to my satisfaction. Only pro... Read more Reviewed on: 24th June 2026
Brian M's avatar
Brian M

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12479)

The lady was polite and was able to explain the prod...

5
The lady was polite and was able to explain the products well. Reviewed on: 1st December 2025

Welcoming, informative and very pleasant staff

5
Welcoming, informative and very pleasant staff Reviewed on: 1st December 2025

In branch service review

5
Pleasant, friendly service. Local so convenient. Easy to get appointment. Efficient and knowledgeable. Liked the professional looking uniform. Reviewed on: 28th November 2025

In branch service review

5
Experience was good. All staff helpful and friendly. Reviewed on: 28th November 2025

In branch service review

5
Good service, Good shop, Excellent staff. Reviewed on: 28th November 2025

In branch service review

5
Everyone is warm and friendly, Always ready to helpful. Reviewed on: 28th November 2025

In branch service review

5
Always dealt with politely and professionally. Reviewed on: 28th November 2025

Great service from Megan

5
I don’t usually go to branch, but this has changed my outlook. I was delighted to be served by Megan and Chantelle at the Middlesbrough Branch. I had a query about whether a transfer counted as a withdrawal and Megan was able to help me straighten her away. I will definitely be visiting Middlesbrough Branch again soon. Hoping to book a mortgage appointment soon as well. Reviewed on: 28th November 2025

In branch service review

5
Very clear information delivered, very friendly staff. Reviewed on: 27th November 2025

In branch service review

5
Always a great service from the society, had our cash mortgage with the society. Highly recommended. Reviewed on: 27th November 2025

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