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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
I prefer face to face talks regarding Money affairs and feel I get a great service at Darlington. Reviewed on: 27th November 2025

In branch service review

5
No improvements, friendly confident accurate to the point advice. Reviewed on: 27th November 2025

In branch service review

5
Friendly, Helpful and somewhere to pop into to chat. Reviewed on: 27th November 2025

In branch service review

5
Friendly staff, easy to book appt., easy process to change account, well explained. Appreciate access to people in a face to face environment. Reviewed on: 27th November 2025

In branch service review

5
As Always friendly helpful staff. Nothing too much trouble. Reviewed on: 27th November 2025

In branch service review

5
Very smooth, local and convenient. Reviewed on: 27th November 2025

In branch service review

5
Fast, friendly and all professional. Reviewed on: 27th November 2025

In branch service review

5
Very professional, Spacious building, helpful and courteous staff, Local Office. Reviewed on: 27th November 2025

In branch service review

5
Found Jane very helpful and knowledgeable about the account I needed to deposit my savings. Reviewed on: 27th November 2025

In branch service review

4
Everything is explained well, happy to go ahead with products. Reviewed on: 27th November 2025

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