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Darlington Building Society: Savings reviews

4.86
Based on 12,553 reviews, last reviewed 1st Oct 2026
67% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026
Mark L's avatar
Mark L

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12554)

In branch service review

4
Would be good to be able to save higher amounts in Darley saver Children's accounts. Good customer service and pleased to have a local branch. Reviewed on: 30th December 2025

In branch service review

5
The staff are extremely helpful and friendly, nothing to much trouble. Reviewed on: 29th December 2025

In branch service review

5
A complicated process was made very easy. Served quickly by all members of staff. Excellent customer service! Attentive and answered all of our questions and ensured we were fully happy. Reviewed on: 29th December 2025

In branch service review

5
Very easy to deal with secure and I felt my issue was dealt with professionally and without hassle. Reviewed on: 24th December 2025

In branch service review

5
Friendly, helpful and very professional advice. A great service all round!. Reviewed on: 22nd December 2025

In branch service review

5
Very informative and able to answer any questions I had. Reviewed on: 22nd December 2025

In branch service review

5
Very friendly staff fast and efficient. Reviewed on: 22nd December 2025

In branch service review

5
Very helpful, clear and friendly. Reviewed on: 20th December 2025

In branch service review

5
We asked about opening an account at the Middlesbrough branch and received. Excellent service and helpful throughout the process. Reviewed on: 19th December 2025

In branch service review

5
Really good information given, pros and cons to each account. Helpful, friendly. Great service. Reviewed on: 19th December 2025

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