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Darlington Building Society: Savings reviews

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4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
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C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12445)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Happy with the service, so pleased that they are on the high street. Reviewed on: 24th August 2024
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In branch service review

5
Good experience being able to speak to a person face-to-face. They are all knowledgeable about the products available. Reviewed on: 24th August 2024
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In branch service review

5
Excellent service in Yarm branch - but a shame it's no longer open on a Saturday morning! Great service and advice from Tom and also Kath on the front desk. Reviewed on: 24th August 2024
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In branch service review

5
Staff excellent in Northallerton and Yarm. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
Very helpful and knowledgeable. Answered all my queries. Reviewed on: 24th August 2024
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In branch service review

5
Fantastic all round with amazing staff. Reviewed on: 24th August 2024
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Verified Member

In branch service review

5
I like the friendliness of the staff and the accessibility. But it's a shame that the branch is closing on a Saturday. Reviewed on: 24th August 2024
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In branch service review

5
Would be better if located back to Billingham but I like that you still have some of the staff over in Stockton. Reviewed on: 23rd August 2024
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In branch service review

4
I like the service but think the online service could be friendlier. Reviewed on: 23rd August 2024
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Verified Member

In branch service review

5
Friendly, informative, professional. Reviewed on: 23rd August 2024
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