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Darlington Building Society: Savings reviews

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4.91
Based on 12,638 reviews, last reviewed 31st Mar 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Very knowledgeable and accurate information, friendly and approachable. Reviewed on: 31st March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12446)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Enjoyable afternoon in branch with a cup of tea, staff were helpful and fantastic. Reviewed on: 24th July 2024
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In branch service review

5
Staff were extremely helpful, welcoming and most pleasant. Reviewed on: 24th July 2024
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Verified Member

In branch service review

5
I like the passbooks and happy staff. Reviewed on: 24th July 2024
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Verified Member

In branch service review

5
Friendly service with helpful information. Reviewed on: 24th July 2024
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Verified Member

In branch service review

5
Very helpful staff and nice branch. Reviewed on: 24th July 2024
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Verified Member

In branch service review

5
Very helpful for setting up the accounts. Reviewed on: 24th July 2024
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In branch service review

5
I was very happy with the service. Dylan was very good at explaining everything to me and I have always had good services from all the staff. Many thanks for all. Reviewed on: 23rd July 2024
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Verified Member

In branch service review

5
Very friendly and helpful staff. Explain everything well. Reviewed on: 23rd July 2024
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Verified Member

In branch service review

5
I have been a member for over 45 years because it is local and the staff are knowledgeable, efficient and friendly. Reviewed on: 23rd July 2024
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Verified Member

In branch service review

5
Very helpful customer service. Lovely staff, very friendly and very patient - especially with my husband. Reviewed on: 23rd July 2024
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