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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Very friendly. Explained things clearly. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Always friendly staff. Very efficient service. Would highly recommend. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Good customer service inside building society office. Information regarding Darlington Building Society account numbers - don't show on all passbooks. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Very helpful staff. Good interest rates. A pity it is no longer possible to telephone the Guisborough branch. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Great customer care, all information easy to understand. Extremely helpful in setting up account for the children. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Love the personal touch with a local branch. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Local office is good and well informed staff. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Helpful, clear, concise information. Lovely and friendly. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
First appointment gave some misleading information and I wasn't advised to bring NI number for opening ISA. 2nd appointment was good hence the 5 star rating. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Lovely, friendly service. Very efficient and love the personal touch. Reviewed on: 14th June 2024
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Verified Member

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