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Darlington Building Society: Savings reviews

4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12449)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
I like being able to go into branch in Yarm and talk to a real person. Reviewed on: 2nd May 2024

In branch service review

5
Friendly, helpful service. Good products and customer service. Reviewed on: 2nd May 2024

In branch service review

5
Tom was so imformative and friendly. Exceptionally pleased with the service he gave. Reviewed on: 2nd May 2024

In branch service review

5
The staff are always pleasant and provide the service we expect from a building society. Reviewed on: 2nd May 2024

In branch service review

5
Tom was extremely helpful and friendly. Reviewed on: 2nd May 2024

In branch service review

5
Local presence is important. Personal service. Friendly and helpful. Community focussed. Reviewed on: 2nd May 2024

In branch service review

5
Always exceptional service, advice and friendliness. Reviewed on: 2nd May 2024

In branch service review

5
Pleasant colleague, informative, range of accounts shown and explained. Reviewed on: 2nd May 2024

In branch service review

5
Staff are very friendly and helpful, easy to open an account. Reviewed on: 2nd May 2024

In branch service review

5
Local company with a branch in the town so there's a personal touch when required. Reviewed on: 1st May 2024

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