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Darlington Building Society: Savings reviews

4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12449)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

4
Very friendly service, always a pleasure to come in. Reviewed on: 1st May 2024

In branch service review

5
Friendly, helpful staff, nice environment. Reviewed on: 1st May 2024

In branch service review

5
Always good when you come in, staff always smiling. Reviewed on: 1st May 2024

In branch service review

5
Very helpful staff, very pleasant, 10/10. Don't mend what is not broken. Reviewed on: 1st May 2024

In branch service review

5
Love coming into branch, always made to feel welcome. Staff are always helpful. Reviewed on: 1st May 2024

In branch service review

5
Very good! Details explained to me very clearly. Reviewed on: 1st May 2024

In branch service review

5
Happy with everything, nothing I would change. Pleasant staff and excellent service. Reviewed on: 1st May 2024

In branch service review

5
Every staff member I have dealt with when closing my help to buy ISA have been amazing and so incredibly helpful and kind. They seem to genuinely care and remember me. Reviewed on: 1st May 2024

In branch service review

5
Very professional service, excellent. Reviewed on: 1st May 2024

In branch service review

4
Amazing staff - human! Hours on a Saturday until 3pm. Card machine/ATM/internet mobile app needed. Reviewed on: 1st May 2024

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