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Darlington Building Society: Savings reviews

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4.91
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12449)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Friendly, helpful staff. Branch open on Saturdays. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
Thank you for recognising peoples' needs, great service provided. A good cup of coffee too. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
I travel to Darlington as the staff are so friendly and helpful. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
Nicest, friendliest staff. Nothing is too much trouble. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
Great experience! Vicki was very thorough and explained all options to me, giving me the options to purchase an ISA. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
The staff are always lovely on the phone, very cheerful and helpful with their advice. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
Very good, helpful service and very friendly. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
I was dealt with in an informative and professional manner. Reviewed on: 27th April 2024
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Verified Member

In branch service review

5
Email verification should give required docs for opening ISA, e.g. NI no. plus 2 forms or ID. Also website shows pop-up for updating browser, sometimes full page, is this clickbait?. Reviewed on: 27th April 2024
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Verified Member

In branch service review

5
Prompt reply to online enquiry and they were very helpful in dealing with us. Reviewed on: 27th April 2024
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Verified Member

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