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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12457)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Made appointment easily by phone. Helpful information leaflet. Tom was very pleasant and helpful, thank you. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very informative, helpful and inclusive appointment. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful and they explained everything to me. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly staff and local branch. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Professional, efficient and informative. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Staff are always polite and very helpful. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
I like that there is access to a branch and internet banking. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Sandra has been very helpful making it an easy process. We even had a giggle during the process. Sandra being a very friendly person. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
I very very impressed with ability to get a next-day appointment. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Sandra helped us with opening a savings account, everything was explained and we understand everything. Thank you. Reviewed on: 14th March 2024
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Verified Member

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