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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
Tassie's avatar
Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12509)

In branch service review

5
I very very impressed with ability to get a next-day appointment. Reviewed on: 14th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Sandra helped us with opening a savings account, everything was explained and we understand everything. Thank you. Reviewed on: 14th March 2024
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Verified Member

In branch service review

5
Very good experience. Charley was very good at explaining how the different accounts worked which helped us to make an informed choice. Reviewed on: 13th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really happy with the service provided, easy to understand. Reviewed on: 12th March 2024
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Verified Member

In branch service review

5
Punctual, friendly, helpful and knowledgeable. Couldn't fault the service and the products offered - my investment ws handled perfectly. Reviewed on: 12th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything done with minimum fuss and very helpful, also it's a local business. Reviewed on: 12th March 2024
Verified Member's avatar
Verified Member

They didn’t do as I asked in my letter.

2
They didn’t do as I asked in my letter. Just returned passbooks without even updating. With a letter telling me to send in my passbooks!!! Didn’t reply to my email either Reviewed on: 11th March 2024
Wise owl 's avatar
Wise owl

In branch service review

5
Those at the desk are professional and so helpful. Reviewed on: 11th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always very helpful and friendly staff. Reviewed on: 11th March 2024
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Verified Member

In branch service review

5
I like the fact that a branch is accessible with approachable people. Reviewed on: 11th March 2024
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Verified Member

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