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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Very friendly and helpful, get served quickly, and the staff always go the extra mile. Reviewed on: 29th February 2024

In branch service review

5
Everyone at Yarm branch are welcoming and a lovely chat. Reviewed on: 29th February 2024

In branch service review

5
Always really efficient and very pleasant. Reviewed on: 29th February 2024

In branch service review

5
Staff are very friendly and polite, always. Reviewed on: 29th February 2024

In branch service review

5
Very friendly and helpful staff. I like my account as it is not online. Reviewed on: 29th February 2024

In branch service review

5
They have a high street presence and are always helpful and friendly. Reviewed on: 29th February 2024

In branch service review

5
Matthew was great and took the time to help resolve my issue. Despite not being able to solve today Matthew and Tom tried to help. Reviewed on: 29th February 2024

In branch service review

5
Excellent service at short notice - very happy with the service given. Reviewed on: 29th February 2024

In branch service review

5
Helpful, informative and friendly service. Reviewed on: 29th February 2024

In branch service review

5
Not sure if name badges were worn. Reviewed on: 29th February 2024

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