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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Not pushy in selling products, very warm and helpful. Reviewed on: 22nd February 2024
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In branch service review

5
Higher seating in waiting area needed for elderly customers. Reviewed on: 22nd February 2024
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In branch service review

4
Friendly staff, local access and passbook accounts. Reviewed on: 22nd February 2024
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In branch service review

5
A small improvement would be having a customer toilet would be good, especially as you give tea and coffee out. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Friendly and pleasant, it is certainly never a chore to come into the branch. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Friendly, efficient service. Clear and concise information. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Not a self-service service, I like that I can speak to the staff in branch and get what I need. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
I find the staff very helpful and friendly. Reviewed on: 21st February 2024
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In branch service review

4
I like it because it is fairly local. Reviewed on: 21st February 2024
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Verified Member

In branch service review

5
Every interaction with Darlington Building Societ, whether face-to-face or on the phone or using the user-friendly website, has been a pleasurable and stressfree experience. Withoutexception, the staff have been friendly, knowledgeable and efficient. Couldn't be better! Thanks. Reviewed on: 21st February 2024
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