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Darlington Building Society: Savings reviews

4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
It is perfect - no changes needed. Had an appointment with Karen. Seen on time and everything explained which doing with a 91 year and 87 year old. Reviewed on: 4th November 2025

In branch service review

5
Staff are all extremely helpful and friendly. Keep the good work up. Reviewed on: 4th November 2025

Very professional and friendly staff

5
Very professional and friendly staff Reviewed on: 4th November 2025

In branch service review

5
Always straightforward, Never too much. Reviewed on: 3rd November 2025

Great very informative very helpful and told us exac...

5
Great very informative very helpful and told us exactly what he was doing Reviewed on: 3rd November 2025

Great very informative very helpful and told us exac...

5
Great very informative very helpful and told us exactly what he was doing Reviewed on: 3rd November 2025

Great service, and a local branch which is easy to g...

5
Great service, and a local branch which is easy to go to. Reviewed on: 3rd November 2025

Lovely meeting.

5
Lovely meeting. Knowledgeable and made me feel at ease making my decision. Reviewed on: 1st November 2025

Excellent on phone service.

5
Excellent on phone service. Simon was a great help and very informative. Reviewed on: 31st October 2025

In branch service review

5
Convenient plus offers a great range for us. Reviewed on: 31st October 2025

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