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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,479 reviews, last reviewed 25th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My feelings. Product good, could be better. Service excellent. Reviewed on: 25th June 2026
Squigglepops's avatar
Squigglepops

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12479)

I was having problems accessing my accounts,

5
I was having problems accessing my accounts,but Simon McCabe from branch support was excellent in his help and patience towards resolving my problem. As customer service he was absolutely outstanding Reviewed on: 23rd October 2025
Trevor G's avatar
Trevor G

Excellent customer service in the bishop auckland br...

5
Excellent customer service in the bishop auckland branch. Friendly and welcoming service!!! Will definitely be back in the future Reviewed on: 23rd October 2025

In branch service review

4
Good customer service, always easy to deal with. Reviewed on: 23rd October 2025

In branch service review

5
Everything was straightforward and easily understood. Reviewed on: 23rd October 2025

In branch service review

4
Difficulty with transactions/card machine in the past. Reviewed on: 23rd October 2025

In branch service review

5
Opening hours are extremely hard to attend - cannot get in a branch when working full-time. Either one day open late or early would be extremely helpful. Reviewed on: 23rd October 2025

In branch service review

5
Always friendly staff - I was able to open an account when I popped into branch. Reviewed on: 23rd October 2025

In branch service review

5
Good experience, friendly and efficient. Reviewed on: 22nd October 2025

In branch service review

5
Quick efficient service. All fully explained by personable staff. Reviewed on: 22nd October 2025

In branch service review

5
Quick service today - helpful, friendly staff. Clean warm reception area. Reviewed on: 22nd October 2025

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