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Darlington Building Society: Savings reviews

4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Excellent - friendly and very informative. Reviewed on: 31st October 2025

In branch service review

5
Everything went smoothly and I appreciated the advice given. Reviewed on: 31st October 2025

In branch service review

5
Staff are extremely helpful and suggest where savings efficiency can be improved. Reviewed on: 31st October 2025

In branch service review

5
Staff very polite and efficient. Reviewed on: 31st October 2025

In branch service review

5
Very knowledgeable about savings and polite. Reviewed on: 31st October 2025

In branch service review

5
Polite, friendly staff, well trained and communication was effective. Reviewed on: 31st October 2025

In branch service review

5
No complaints at all able the help I was given. Reviewed on: 31st October 2025

In branch service review

5
It is a friendly, easily accessible society which deals with my needs efficiently. Reviewed on: 31st October 2025

In branch service review

5
Branch in town (Redcar) - easy to pop in a speak to people face-to-face. Reviewed on: 31st October 2025

In branch service review

4
Good - as I don't use online I was pleased to see a provider office and good rates on high street. Sadly it was such a long wait for an appointment that I wouldn't be able to get the product I wanted. Reviewed on: 31st October 2025

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