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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
I like to come to the branch in person. I prefer to been face to face when it comes to my savings account. The staff are always pleasant and helpful. Reviewed on: 17th October 2025

In branch service review

5
Very professional service from Molly. Reviewed on: 17th October 2025

In branch service review

5
Molly very helpful, clearly explained products and process. Reviewed on: 17th October 2025

In branch service review

5
Its nice to have face to face interaction. Reviewed on: 17th October 2025

In branch service review

5
I have been with the DBS for quite a few years and I am very happy here. The staff are always pleasant and a joy to chat with. Reviewed on: 17th October 2025

Great open experience

5
Very good polite informative and factual service Reviewed on: 16th October 2025

In branch service review

5
Straight forward very helpful, pleasant young lady, knowledgeable. Reviewed on: 15th October 2025

In branch service review

5
Always friendly staff. Maybe the allowed about taken out at a time could be increased, instead of having to order it. Reviewed on: 15th October 2025

In branch service review

5
Very helpful and excellent all round service. Reviewed on: 15th October 2025

In branch service review

5
Everyone is polite and friendly and helpful. Reviewed on: 15th October 2025

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