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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Fantastic cannot think of anything to improve service. Reviewed on: 9th October 2025

In branch service review

5
Very easy and friendly atmosphere, know you can ask if your unsure. Reviewed on: 9th October 2025

Dylan was amazing and helpful sorting my bond and sa...

5
Dylan was amazing and helpful sorting my bond and savings Reviewed on: 8th October 2025

Lovely staff, even offered me a beverage.

5
Lovely staff, even offered me a beverage. Reviewed on: 8th October 2025

In branch service review

5
Friendly local staff, good products and interest rates. Reviewed on: 8th October 2025

In branch service review

5
It's better now it's on high row. Reviewed on: 8th October 2025

In branch service review

5
Fantastic cannot think of anything to improve. Reviewed on: 8th October 2025

In branch service review

5
Very easy and friendly atmosphere, know you can ask if year unsure. Reviewed on: 8th October 2025

In branch service review

5
Staff are friendly, polite and efficient. Reviewed on: 8th October 2025

I was struggling logging into my account but Maureen...

5
I was struggling logging into my account but Maureen was very helpful and patient in sorting my issue out. Nothing was too much for Maureen and she gave me the time to set up my online account and enabled me to add funds to my new savings account Reviewed on: 7th October 2025
Michael P's avatar
Michael P

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