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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
89 years the customer has been using the DBS. Wouldn't have stayed in she wasn't very helpful. She came with her mum when she was 2 years old. Reviewed on: 15th October 2025

In branch service review

5
Wonderful staff always helpful, cant fault them whatsoever. Reviewed on: 15th October 2025

In branch service review

5
very positive staff very friendly and helpful. Reviewed on: 15th October 2025

In branch service review

5
Quick, easy service, short wait time. Reviewed on: 15th October 2025

In branch service review

5
As always Lousie was excellent explained things clearly. Very efficient and friendly. Reviewed on: 15th October 2025

In branch service review

5
I enjoy coming to this branch. Everyone is very helpful and always find time to talk to you apart from giving me money. ha-ha. Reviewed on: 15th October 2025

In branch service review

5
Painless, Dylan was a pleasure to do business with. He understood our every requirement and dealt with them professionally. A credit to the business. Reviewed on: 15th October 2025

Friendly efficient service happy with everything cov...

5
Friendly efficient service happy with everything covered Reviewed on: 14th October 2025

In branch service review

5
I find the counter is too high I cant manage to sign my signature very well on it. Perhaps it could do with a lower shelf there. Reviewed on: 14th October 2025

In branch service review

5
Excellent friendly service as always. Reviewed on: 14th October 2025

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