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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Excellent service, very helpful and professional. Reviewed on: 31st October 2025

In branch service review

5
Easily understood details of ISA. Reviewed on: 31st October 2025

In branch service review

5
Quick and straight to the point. Polite too. Reviewed on: 31st October 2025

In branch service review

5
The assistant dealt with my ISA appllication and explained the product's interest and conditions. Reviewed on: 31st October 2025

In branch service review

5
All of the advice was helpful. The benefits were clearly explained and I was able to make informed decisions about my savings. Reviewed on: 31st October 2025

In branch service review

5
My needs were met as I wanted. Friendly seervice and everything explained to help my savings with the account I was opening. Reviewed on: 31st October 2025

In branch service review

5
Could have been told tht I needed ID when I booked the appointment. Reviewed on: 30th October 2025

In branch service review

5
Friendly, approachable and knowledgeable. Reviewed on: 30th October 2025

In branch service review

5
Helpful, information given, told clearly what is being signed up for, and they were friendly. Reviewed on: 30th October 2025

In branch service review

5
Louise was so friendly and had so much knowledge. Reviewed on: 29th October 2025

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