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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Always a friendly service and very helpful. Reviewed on: 6th October 2025

In branch service review

5
Tom experienced everything in detailed and I was very happy with the account/s I chose. Reviewed on: 6th October 2025

In branch service review

5
Dylan was very pleasant and thorough - explained everything in detail would be happy to see him again. Reviewed on: 6th October 2025

In branch service review

5
Lousie always fantastic and so patience with me especially. I am deaf and she always cheers me up. Reviewed on: 6th October 2025

In branch service review

5
Easy, comfortable atmosphere, I like the society because its LOCAL and maintains its branch in the town centre, this avoids endless phone queues to non-access banks. Reviewed on: 6th October 2025

In branch service review

5
Top Notch service, Like everything. Good service, nice people, pleasure to come in. Reviewed on: 6th October 2025

In branch service review

5
The Darlington is a great building society. I've always had good advice with my savings. The staff are all professional and courteous. Reviewed on: 6th October 2025

In branch service review

5
Very good, excellent customer service. Reviewed on: 6th October 2025

In branch service review

5
Saturday opening would really help. Reviewed on: 6th October 2025

In branch service review

5
Service much better than the "big banks". Great that we are still on the Highstreet. Reviewed on: 6th October 2025

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