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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Great staff, always friendly and helpful. Reviewed on: 27th October 2025

In branch service review

5
Staff friendly and experienced. Like that there are branches and available/open in order to business face-to-face. Reviewed on: 27th October 2025

In branch service review

4
Like having passbooks for savings. Reviewed on: 27th October 2025

In branch service review

5
Great knowledge and customer service. Friendly and informative. Reviewed on: 27th October 2025

In branch service review

5
Always had a positive experience. Finding time to visit the branch when it's open is difficult. Reviewed on: 25th October 2025

In branch service review

5
Treated well as individual people and as a couple. Appreciate dealing with a person and in person and that this is an ongoing option. Details explained clearly. Reviewed on: 25th October 2025

In branch service review

5
Prompt, friendly, informative, good product. Most importantly there is a physical local branch and a person to talk to. Reviewed on: 25th October 2025

In branch service review

5
I was made to feel very welcome. Everything was explained very well and all my questions were answered. A very friendly and informative experience. Reviewed on: 25th October 2025

In branch service review

5
Excellent staff. Helped with my needs for investment. Reviewed on: 25th October 2025

In branch service review

5
Very good - couldn't be any better. Reviewed on: 25th October 2025

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