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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Excellent service, lovely staff. Reviewed on: 10th October 2025

In branch service review

5
Sophie was lovely, very pleased and knowledgeable about the products you provide. An asset to your company. Reviewed on: 10th October 2025

In branch service review

5
Its always a pleasure to go in, everybody has always been so helpful. Reviewed on: 10th October 2025

In branch service review

5
Everything went fine except the printers didn't want to print the certificate. Reviewed on: 10th October 2025

In branch service review

5
Very good, very helpful and over all very good service. Reviewed on: 10th October 2025

In branch service review

5
Nothing I would want to change the staff are always professional and very helpful. Today the personal dealing with me and good knowledge of all products. Reviewed on: 10th October 2025

In branch service review

5
Friendly and knowledgeable - facts explained clearly. Very good. Reviewed on: 10th October 2025

This can be a daunting process to make sure accounts...

5
This can be a daunting process to make sure accounts are secure but the CS agent was clear and patient to lead me through the process. Well done. Reviewed on: 9th October 2025
Michael M's avatar
Michael M

In branch service review

5
Elaine very welcoming and friendly. Was quick and efficient to deal with and in a very pleasant way. Reviewed on: 9th October 2025

In branch service review

5
Very friendly and helpful staff, very knowledgeable and explained everything in detail. Reviewed on: 9th October 2025

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