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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Stockton branch is good - clean, tody, well lit, friendly and informative - but the Yarm branch has a lack of privacy and is uncomfortable and cramped. Reviewed on: 24th October 2025

In branch service review

5
Good friendly staff, concise information, very satisfied. Reviewed on: 24th October 2025

In branch service review

5
The staff are really helpful and easy to approach. They explain everything in an easy to understand way. Reviewed on: 24th October 2025

In branch service review

5
Nice and friendly and efficient. Reviewed on: 24th October 2025

In branch service review

5
Always feel comfortable with DBS. Reviewed on: 24th October 2025

In branch service review

5
Helpful, professional staff. Good range of savings account at competitive rates. Reviewed on: 24th October 2025

In branch service review

5
Extremely professional, delivery of information very easy to understand and friendly. Felt really at ease with Louise in Stockton. Reviewed on: 24th October 2025

In branch service review

5
Familiar environment, friendly and professional. Reviewed on: 24th October 2025

In branch service review

5
Friendly experience and everything was sorted pretty fast. Reviewed on: 24th October 2025

In branch service review

5
Excellent service - staff more than helpful and make it a very easy and pleasing experience. Reviewed on: 24th October 2025

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