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Darlington Building Society: Savings reviews

4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

Lovely staff, even offered me a beverage.

5
Lovely staff, even offered me a beverage. Reviewed on: 8th October 2025

In branch service review

5
Friendly local staff, good products and interest rates. Reviewed on: 8th October 2025

In branch service review

5
It's better now it's on high row. Reviewed on: 8th October 2025

In branch service review

5
Fantastic cannot think of anything to improve. Reviewed on: 8th October 2025

In branch service review

5
Very easy and friendly atmosphere, know you can ask if year unsure. Reviewed on: 8th October 2025

In branch service review

5
Staff are friendly, polite and efficient. Reviewed on: 8th October 2025

I was struggling logging into my account but Maureen...

5
I was struggling logging into my account but Maureen was very helpful and patient in sorting my issue out. Nothing was too much for Maureen and she gave me the time to set up my online account and enabled me to add funds to my new savings account Reviewed on: 7th October 2025

Professional courteous friendly knowledgeable.

5
Professional courteous friendly knowledgeable. Local!!! Reviewed on: 7th October 2025

Very quick and easy

5
Very quick and easy process considering we were opening several accounts Reviewed on: 7th October 2025

It was so easy & Great service fully explained

5
It was so easy & Great service fully explained Reviewed on: 7th October 2025

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