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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very pleasant and friendly. Quick and efficient. Reviewed on: 24th October 2025

In branch service review

5
Louise was very helpful in explaining everything. Reviewed on: 24th October 2025

In branch service review

5
Very good and polite and always nice to people. Reviewed on: 24th October 2025

In branch service review

5
We have no problems at the Darlington. Staff are very friendly and service is very good. Reviewed on: 24th October 2025

In branch service review

5
Friendly, approachable, informative, helpful and efficient. Reviewed on: 24th October 2025

In branch service review

4
Excellent service over the years - had accounts with Darlington for over 40 years. Reviewed on: 24th October 2025

In branch service review

5
Jessica was very friendly and knowledgeable, provided great service. Reviewed on: 24th October 2025

I was having problems accessing my accounts,

5
I was having problems accessing my accounts,but Simon McCabe from branch support was excellent in his help and patience towards resolving my problem. As customer service he was absolutely outstanding Reviewed on: 23rd October 2025
Trevor G's avatar
Trevor G

Excellent customer service in the bishop auckland br...

5
Excellent customer service in the bishop auckland branch. Friendly and welcoming service!!! Will definitely be back in the future Reviewed on: 23rd October 2025

In branch service review

4
Good customer service, always easy to deal with. Reviewed on: 23rd October 2025

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