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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12411)

Experienced Excellent service in branch.

5
Experienced Excellent service in branch. Reviewed on: 2nd October 2025

Friendly atmosphere, good products

5
Friendly atmosphere, good products Reviewed on: 2nd October 2025

Savings account options and cash arrangements

5
Simon sorted everything and gave me the next steps to get me what I needed. A very good service and I would highly recommend. Reviewed on: 2nd October 2025
Steven's avatar
Steven

Superb service

5
Clare was informative, friendly and very helpful Reviewed on: 2nd October 2025

In branch service review

5
Charley was very helpful and extremely professional. Reviewed on: 2nd October 2025

In branch service review

5
Very pleasant Charlie was helpful and professional. Reviewed on: 2nd October 2025

In branch service review

5
Everything explained very clearly. Reviewed on: 2nd October 2025

In branch service review

5
Lovely experience, very polite, no problems. Reviewed on: 2nd October 2025

In branch service review

5
Excellent customer service and knowledge about products. Appropriately sharing the excellent qualities and ethos of DBS. Give me "food for thought" of investing with DBS. Reviewed on: 2nd October 2025

Excellent friendly service

5
I was trying to open a 3 year fixed rate Isa and rang for help. Simon McCabe rang me back and said that he would stay on the phone to help me to fill in the forms for this and an Isa transfer. He was as good as his word and although it took some time he made sure that everything was completed before 5pm when the Isa would be withdrawn. I live too far away to go into any of the branches of the building society and I am 81 years old so I really appreciate the high level of service I received from Simon. He was polite and patient throughout. I'm sure that my Isa will be transferred and kept safe for the next three years....and at a good rate of interest. Thank you Simon. Reviewed on: 1st October 2025
R Shaw's avatar
R Shaw

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