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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Everything was straightforward and easily understood. Reviewed on: 23rd October 2025

In branch service review

4
Difficulty with transactions/card machine in the past. Reviewed on: 23rd October 2025

In branch service review

5
Opening hours are extremely hard to attend - cannot get in a branch when working full-time. Either one day open late or early would be extremely helpful. Reviewed on: 23rd October 2025

In branch service review

5
Always friendly staff - I was able to open an account when I popped into branch. Reviewed on: 23rd October 2025

In branch service review

5
Good experience, friendly and efficient. Reviewed on: 22nd October 2025

In branch service review

5
Quick efficient service. All fully explained by personable staff. Reviewed on: 22nd October 2025

In branch service review

5
Quick service today - helpful, friendly staff. Clean warm reception area. Reviewed on: 22nd October 2025

In branch service review

5
Staff are very helpful, professional and pleasant. Reviewed on: 22nd October 2025

In branch service review

5
I always find the staff very friendly and treat me with respect. Reviewed on: 22nd October 2025

In branch service review

5
Excellent customer service; I appreciate the staff. Reviewed on: 22nd October 2025

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