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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Lousie always fantastic and so patience with me especially. I am deaf and she always cheers me up. Reviewed on: 6th October 2025

In branch service review

5
Easy, comfortable atmosphere, I like the society because its LOCAL and maintains its branch in the town centre, this avoids endless phone queues to non-access banks. Reviewed on: 6th October 2025

In branch service review

5
Top Notch service, Like everything. Good service, nice people, pleasure to come in. Reviewed on: 6th October 2025

In branch service review

5
The Darlington is a great building society. I've always had good advice with my savings. The staff are all professional and courteous. Reviewed on: 6th October 2025

In branch service review

5
Very good, excellent customer service. Reviewed on: 6th October 2025

In branch service review

5
Saturday opening would really help. Reviewed on: 6th October 2025

In branch service review

5
Service much better than the "big banks". Great that we are still on the Highstreet. Reviewed on: 6th October 2025

In branch service review

5
As ever, brilliant service and knowledgeable staff. Reviewed on: 6th October 2025

In branch service review

5
Chair in front of staff to low. Everything else good as usual. Reviewed on: 6th October 2025

In branch service review

5
Mr Teasdale is very happy with the service provided. He like to come in for a friendly chat. Reviewed on: 6th October 2025

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