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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
You should be able to have what you need, i.e. a higher daily limit �800. Reviewed on: 22nd October 2025

In branch service review

4
Computers always on go slow or down. Reviewed on: 22nd October 2025

IT glitch resolved

5
Experienced an IT glitch which took a week for Darlington to resolve but I was kept informed and they honoured the interest rate I'd originally applied for. Excellent customer service from Jonathan, Maureen and others, I will keep an eye out for other competitive rate investment products from you. Well done and thank you. Reviewed on: 21st October 2025
Deanna H's avatar
Deanna H

Clare was fantastic and helped immensely.

5
Clare was fantastic and helped immensely. Reviewed on: 21st October 2025

In branch service review

5
Easy, friendly and excellent customer service. Thanks. Reviewed on: 21st October 2025

In branch service review

5
Tom - very helpful and patient, walked me though full process of internet banking and checked it had worked. Reviewed on: 21st October 2025

In branch service review

5
Trusted Building Society. Deal with customer face to face, if nec. I can't see any improvements required. Reviewed on: 20th October 2025

In branch service review

5
I like the courteous and professional staff in the branch. Reviewed on: 20th October 2025

In branch service review

5
I think this branch this is perfect. Reviewed on: 20th October 2025

In branch service review

5
Easy to get to local, particularly with closure of banks. Reviewed on: 20th October 2025

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