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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
No I phone service in Barnard Castle - Couldn't connect. Reviewed on: 20th October 2025

In branch service review

5
Easy to get appointment. Private room, good staff polite and efficient. Reviewed on: 20th October 2025

Very helpful and understood requirements

4
Very helpful and understood requirements Reviewed on: 18th October 2025

Excellent helpful consultation with result i wanted...

5
Excellent helpful consultation with result i wanted to get my money where it needs to be. Thank you Reviewed on: 18th October 2025

Face to face appointment re saving account

5
Face to face appointment re saving account Reviewed on: 18th October 2025

In branch service review

5
Very helpful, knowledgeable and friendly. Reviewed on: 17th October 2025

In branch service review

5
Very helpful and convenient and straight forward. Reviewed on: 17th October 2025

In branch service review

5
Easily accessible in town centre. Appointment time kept to no waiting. Friendly assistance. Reviewed on: 17th October 2025

In branch service review

5
I like to come to the branch in person. I prefer to been face to face when it comes to my savings account. The staff are always pleasant and helpful. Reviewed on: 17th October 2025

In branch service review

5
Very professional service from Molly. Reviewed on: 17th October 2025

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