Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12458)

In branch service review

5
Always friendly, polite and helpful staff. Above everything I love that the DBS is on my high street so easily accessible. Brilliant. Reviewed on: 6th October 2025

In branch service review

5
Efficient and polite service. Very informative and helpful. Reviewed on: 6th October 2025

In branch service review

5
Friendly, polite service - great!. Reviewed on: 4th October 2025

In branch service review

5
Been with Darlington BS for about 30 years always have cheerful customer advisors. All our savings needs met. Would be defiantly recommend using the DBS, especially with the use of Passbook. Reviewed on: 4th October 2025

Explained everything i needed to know and very helpfull

5
Explained everything i needed to know and very helpfull Reviewed on: 3rd October 2025

Staff were so helpful and polite.

5
Staff were so helpful and polite. Giving very good product advice. Reviewed on: 3rd October 2025

Great service received in branch by the team in Midd...

5
Great service received in branch by the team in Middlesbrough Reviewed on: 3rd October 2025

In branch service review

5
Like coming into branch, staff lovely. Reviewed on: 3rd October 2025

In branch service review

5
All staff very friendly and helpful. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, helpful service with everything explained clearly and questions answered. Reviewed on: 3rd October 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill