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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Molly very helpful, clearly explained products and process. Reviewed on: 17th October 2025

In branch service review

5
Its nice to have face to face interaction. Reviewed on: 17th October 2025

In branch service review

5
I have been with the DBS for quite a few years and I am very happy here. The staff are always pleasant and a joy to chat with. Reviewed on: 17th October 2025

Great open experience

5
Very good polite informative and factual service Reviewed on: 16th October 2025

In branch service review

5
Straight forward very helpful, pleasant young lady, knowledgeable. Reviewed on: 15th October 2025

In branch service review

5
Always friendly staff. Maybe the allowed about taken out at a time could be increased, instead of having to order it. Reviewed on: 15th October 2025

In branch service review

5
Very helpful and excellent all round service. Reviewed on: 15th October 2025

In branch service review

5
Everyone is polite and friendly and helpful. Reviewed on: 15th October 2025

In branch service review

5
89 years the customer has been using the DBS. Wouldn't have stayed in she wasn't very helpful. She came with her mum when she was 2 years old. Reviewed on: 15th October 2025

In branch service review

5
Wonderful staff always helpful, cant fault them whatsoever. Reviewed on: 15th October 2025

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