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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Friendly, Helpful staff giving good advice, made me feel very welcome. Reviewed on: 3rd October 2025

In branch service review

5
Chrissy who I spoke to was very nice to talk to and explained everything clearly. The room I was in was warm and it was a cold day. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, Helpful, convenient branch. Maybe longer opening times would be the only improvement. Reviewed on: 3rd October 2025

In branch service review

5
Professional service and knowledgeable. Reviewed on: 3rd October 2025

In branch service review

5
Nothing I don't think its just me I don't understand paper work. Sorry. Reviewed on: 3rd October 2025

Had trouble finding correct ISA transfer form online...

5
Had trouble finding correct ISA transfer form online, Customer services forwarded form by email. Very helpful, Reviewed on: 2nd October 2025
Colin K's avatar
Colin K

Telephone assistance call

5
Received a telephone call from Simon literally seconds after completing a form for a call/appointment as I was having difficulty completing a request form to open a one year bond. Reviewed on: 2nd October 2025
Karen C's avatar
Karen C

Experienced Excellent service in branch.

5
Experienced Excellent service in branch. Reviewed on: 2nd October 2025

Friendly atmosphere, good products

5
Friendly atmosphere, good products Reviewed on: 2nd October 2025

Savings account options and cash arrangements

5
Simon sorted everything and gave me the next steps to get me what I needed. A very good service and I would highly recommend. Reviewed on: 2nd October 2025
Steven's avatar
Steven

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