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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (10454 reviews)

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4.91

Based on 10,454 reviews, last reviewed 4th May 2025

20% increase in 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Local office in Guisborough is excellent with helpfu... Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025

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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10454)

Review of the Darlington Building Society, Savings:

Yarm Branch review

Friendly, efficient staff and local to where we lived. Only problem now is nearest branch is 60 mins from home Reviewed on: 17th April 2019

I visited the Barnard Castle branch twice with my tw...

I visited the Barnard Castle branch twice with my twin babies to open their savings accounts. The staff were patient and accommodating. I also telephoned the main number with a query, I quickly got through to a very helpful real life person, they talked me through the process of setting up the internet banking and stayed on the line to make sure I managed. Reviewed on: 16th April 2025

The personal touch

Attended to very quickly in the branch and treated with respect thus making me feel valued. Reviewed on: 16th April 2025

Held my saving account since I was a teenager.

Held my saving account since I was a teenager. I’m now in my forties and been going to the same branch in Guisborough ever since. The staff are friendly and very knowledgeable. I look forward to my visits. Reviewed on: 16th April 2025

Great value to the community .

DBS is a local building society, and closely situated in Darlington which is beneficial for the local community . Much valued by the local people living here Reviewed on: 16th April 2025

Excellent branch.

Excellent branch. Local to me.. Good to have customer facing staff. Reviewed on: 16th April 2025

Laurens customer service

I was greeted by a very smiley assistant named Lauren. She was amazing help and knew exactly what to do and had a great understanding of what i needed. This was in the Barnard Castle branch Reviewed on: 16th April 2025

the staff are always friendly and helpful.

the staff are always friendly and helpful. it's a competitive market and so it's not easy for our society to offer great value on savings accounts, but it would be great to see the rates being a little bit keener for us loyal members. overall, it is good to be a member of the society. Reviewed on: 16th April 2025

Long queues reluctant service on a saturday

Long queues reluctant service on a saturday Reviewed on: 16th April 2025

Brilliant service - keep it up

I like the service I received when visiting a branch, you feel valued and even get a cuppa. They also have a wide range of savings accounts to choose from which supports what you are saving for. I also like receiving the newsletter, it keeps me up to date with what is happening Reviewed on: 16th April 2025

Informative, helpful.

Informative, helpful. Competitive rates of interest on savings accounts. Reviewed on: 16th April 2025

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