Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12411)

In branch service review

5
Wasn't aware could have done online - will do now easier for me. Reviewed on: 26th September 2025

In branch service review

5
Everything done and explained thoughally, very friendly making me relaxed. Reviewed on: 26th September 2025

In branch service review

5
It was easy to make an appointment Chantell was very professional, very welcoming, very knowledgeable, nothing was to much trouble for her. Explained everything Thoroughly and clear. Top Marks. Reviewed on: 26th September 2025

In branch service review

5
I was made to feel comfortable during my visit. Reviewed on: 26th September 2025

In branch service review

5
The staff are so friendly, helpful and always have time to talk to you an treat you as a person an not just a number. Staff are so nice. Reviewed on: 26th September 2025

In branch service review

5
The experience is always good at the bank explained well where opening accounts or transferring and switching to and from friendly customer service. Reviewed on: 26th September 2025

In branch service review

5
Had emailed for an appointment. Helpful first contact got seen straight away. Knowledgeable and quick appointment set up accounts friendly and recommended. Reviewed on: 26th September 2025

In branch service review

5
Friendly, polite and well mannered staff. Reviewed on: 26th September 2025

In branch service review

5
Efficient and friendly face to face service. Good interest rates. Reviewed on: 26th September 2025

In branch service review

5
Good service and staff cannot fault. Bad No ISA pass book. Reviewed on: 26th September 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill