Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12411)

In branch service review

5
Very helpful and informative friendly. Reviewed on: 26th September 2025

In branch service review

5
Friendly attitude and attention to detail. Reviewed on: 26th September 2025

In branch service review

5
Friendly cheerful and explained everything so I could easily understand. Reviewed on: 26th September 2025

In branch service review

5
Satisfactory, Jess very helpful and pleasant. Reviewed on: 26th September 2025

In branch service review

4
Why does it take ages to transfer from an existing ISA where interest could be lost. It should be done immediately. Reviewed on: 26th September 2025

In branch service review

5
Professional and very friendly staff and very helpful too. A pleasure to attend the appointment. Reviewed on: 26th September 2025

In branch service review

5
Being able to have a 1 to 1 appointment, especially to be able to open an account as the elderly do not often have access or the ability to do online banking or own a smart phone. This is the reason why we are changing to DBS. Reviewed on: 26th September 2025

In branch service review

5
Nice to talk to someone face to face, pretty straight forward good information. Reviewed on: 26th September 2025

In branch service review

5
Appointment was thorough, staff helpful and polite. Reviewed on: 26th September 2025

In branch service review

5
Advisor was very helpful and efficient. Reviewed on: 26th September 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill