Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

About this product

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (10879)

Middlesbrough branch review

5
Very helpful were able to help us open an account Reviewed on: 5th October 2021

Northallerton branch review

5
Local Office (no fiddling on with computer) Friendly staff, efficient service Reviewed on: 5th October 2021

Stockton branch review

5
Information given and attention to detail - excellent Reviewed on: 4th October 2021

Yarm branch review

5
I like the convenience. Interest rates could be more competitive Reviewed on: 3rd October 2021

Bishop Auckland branch review

5
Very professional service by a friendly and knowledgeable member of the staff Reviewed on: 3rd October 2021

Yarm branch review

5
Face to face service. No internet. Friendly Reviewed on: 2nd October 2021

Stockton branch review

5
Very good service provided, friendly and helpful Reviewed on: 2nd October 2021

Redcar branch review

5
Always helpful and have always provided sound quality advise Reviewed on: 1st October 2021

Barnard Castle branch review

5
Some branches have long waiting times - Darlington closes at 2pm - not helpful Reviewed on: 30th September 2021

Redcar branch review

5
Pleasant staff, always helpful and advise on mortgage and savings are realistic Reviewed on: 30th September 2021

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products