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Darlington Building Society: Savings reviews

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4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
15% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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Darlington Building Society Savings reviews (10879)

Bishop Auckland branch review

5
Personal service - knowledge of the products by the adviser gave me confidence Reviewed on: 9th October 2021
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Barnard Castle branch review

4
Longer opening hours but great to have a local branch still open Reviewed on: 8th October 2021
Barnard Castle branch customer's avatar
Barnard Castle branch customer

Bishop Auckland branch review

5
Debbie was very helpful. Clear with her explanations and product detail information Reviewed on: 8th October 2021
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Yarm branch review

5
Always friendly and professional Reviewed on: 7th October 2021
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Yarm branch customer

Bishop Auckland branch review

4
More than one person should be allowed into Bishop Auckland Branch. It is situated on a cold corner and winter is on the horizon Reviewed on: 7th October 2021
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Yarm branch review

4
You have a branch fairly near my home. The staff are always helpful and friendly. Didn't like having to queue outside during COVID as only one customer at a time allowed inside Reviewed on: 6th October 2021
Yarm branch customer's avatar
Yarm branch customer

Middlesbrough branch review

5
Friendly, approachable and efficient Reviewed on: 6th October 2021
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Middlesbrough branch customer

Northallerton branch review

5
Lovely People / Staff. Smart and helpful. Great accounts, eligible to transfer to 45 day account next year. Reviewed on: 6th October 2021
Northallerton branch customer's avatar
Northallerton branch customer

Guisborough branch review

5
Friendly helpful staff member. Very good - 5 star Reviewed on: 5th October 2021
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Guisborough branch customer

Stockton branch review

5
Easy access to make an appointment and be seen by staff Reviewed on: 5th October 2021
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Stockton branch customer

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