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Darlington Building Society: Savings reviews

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4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12127)

The best branch and staff

5
Every time I come to the branch all staff is very friendly and knowledgeable. All questions answered. It’s so local to where I live which is bonus. Love the fact the society is using passbooks and looks after their staff Reviewed on: 16th January 2023
Anna Szymoniak's avatar
Anna Szymoniak

Efficient

5
Accounts are always competitive and staff are great, friendly efficient professional and very helpful Reviewed on: 16th January 2023
Philip Woolley's avatar
Philip Woolley

great customer service

5
Lovely to go into a branch that is so welcoming and pleasant, wouldn't go anywhere else, the staff are fantastic. Reviewed on: 12th January 2023
Sammy Head's avatar
Sammy Head

Friendly and face to face.

5
Its great to be able to go to a branch and speak to a person rather than a machine. All staff are very friendly and its a great atmosphere. Reviewed on: 12th January 2023
Louise's avatar
Louise

Fantastic customer-community engagement

5
Love what they are doing investing in the community giving back real help. Reviewed on: 12th January 2023
Kevin Phillips's avatar
Kevin Phillips

Darlington Building Society Branch Review

5
Very helpful and friendly. Pleasant experience. Reviewed on: 30th December 2022
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Verified Member

Darlington Building Society Branch Review

5
All staff are friendly and always happy to help. Reviewed on: 30th December 2022
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Verified Member

Darlington Building Society Branch Review

5
Would highly recommend this bank/building society as we found all our needs and more, very happy. Reviewed on: 30th December 2022
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Verified Member

Darlington Building Society Branch Review

5
Happy, friendly staff. Great experience. Reviewed on: 30th December 2022
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Verified Member

Darlington Building Society Branch Review

5
I like the Darlington Building Society for personal touch, lovely staff, and I feel confident and feel very satisfied. Reviewed on: 30th December 2022
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Verified Member

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