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Darlington Building Society: Savings reviews

4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
13% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

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Darlington Building Society Savings reviews (10880)

Redcar branch review

5
All is good in terms of both service from the team and products Reviewed on: 1st May 2021

Redcar branch review

5
The staff so friendly and helpful its local and its good to know you support local charities, you offer some good deals Reviewed on: 30th April 2021

Tubwell Row branch review

5
After initial phone call about ISA 2021-2022. I have actioned my deposit, very fast customer service. Found all staff really nice Reviewed on: 29th April 2021

Redcar branch review

3
Improved opening hours at Yarm branch Reviewed on: 29th April 2021

Guisborough branch review

5
Very friendly and efficient service Reviewed on: 29th April 2021

Tubwell Row branch review

5
Happy with service no problem to me Reviewed on: 28th April 2021

Guisborough branch review

5
Telephone meeting was useful as questions qould be answered there and then by knowledgeable person Reviewed on: 28th April 2021

Yarm branch review

5
The intial contact set up a phone meeting for a specific time/date. This was adhered to and the lady who phoned me (Maxine Wylie) was clear, courteous and very helpful Reviewed on: 27th April 2021

Barnard Castle branch review

5
Staff always very friendly and helpful and can always give the information I ask for Reviewed on: 27th April 2021

Yarm branch review

5
The staff are always pleasant and cheerful and very helpful Reviewed on: 26th April 2021

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