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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Friendly, Helpful, convenient branch. Maybe longer opening times would be the only improvement. Reviewed on: 3rd October 2025

In branch service review

5
Professional service and knowledgeable. Reviewed on: 3rd October 2025

In branch service review

5
Nothing I don't think its just me I don't understand paper work. Sorry. Reviewed on: 3rd October 2025

Had trouble finding correct ISA transfer form online...

5
Had trouble finding correct ISA transfer form online, Customer services forwarded form by email. Very helpful, Reviewed on: 2nd October 2025

Telephone assistance call

5
Received a telephone call from Simon literally seconds after completing a form for a call/appointment as I was having difficulty completing a request form to open a one year bond. Reviewed on: 2nd October 2025

Experienced Excellent service in branch.

5
Experienced Excellent service in branch. Reviewed on: 2nd October 2025

Friendly atmosphere, good products

5
Friendly atmosphere, good products Reviewed on: 2nd October 2025

Savings account options and cash arrangements

5
Simon sorted everything and gave me the next steps to get me what I needed. A very good service and I would highly recommend. Reviewed on: 2nd October 2025

Superb service

5
Clare was informative, friendly and very helpful Reviewed on: 2nd October 2025

In branch service review

5
Charley was very helpful and extremely professional. Reviewed on: 2nd October 2025

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