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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12459)

In branch service review

5
Friendly cheerful and explained everything so I could easily understand. Reviewed on: 26th September 2025

In branch service review

5
Satisfactory, Jess very helpful and pleasant. Reviewed on: 26th September 2025

In branch service review

4
Why does it take ages to transfer from an existing ISA where interest could be lost. It should be done immediately. Reviewed on: 26th September 2025

In branch service review

5
Professional and very friendly staff and very helpful too. A pleasure to attend the appointment. Reviewed on: 26th September 2025

In branch service review

5
Being able to have a 1 to 1 appointment, especially to be able to open an account as the elderly do not often have access or the ability to do online banking or own a smart phone. This is the reason why we are changing to DBS. Reviewed on: 26th September 2025

In branch service review

5
Nice to talk to someone face to face, pretty straight forward good information. Reviewed on: 26th September 2025

In branch service review

5
Appointment was thorough, staff helpful and polite. Reviewed on: 26th September 2025

In branch service review

5
Advisor was very helpful and efficient. Reviewed on: 26th September 2025

In branch service review

5
It still have a branch in my local town. Reviewed on: 26th September 2025

In branch service review

5
The branch is located on the high street, so easy to get to friendly and efficient staff. Has the personal touch. Long may it continue. Great products. Reviewed on: 26th September 2025

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