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Darlington Building Society: Savings reviews

4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12459)

In branch service review

5
Face to face , being able to speak to somebody in person. Professional, polite and listened to our needs and concerns. Reviewed on: 26th September 2025

In branch service review

5
Friendly convenient service. Staff are always very polite and friendly. Reviewed on: 26th September 2025

In branch service review

5
Lovely service from TJ and all the staff. Reviewed on: 26th September 2025

In branch service review

5
Very helpful and professional service provided every time. Reviewed on: 26th September 2025

In branch service review

5
Friendly staff no hard sell of any products. Reviewed on: 26th September 2025

In branch service review

5
Friendly, informative. Video at beginning not required - prefer to speak to staff. Reviewed on: 26th September 2025

In branch service review

5
The staff are very helpful just wish we had the old opening hours. Reviewed on: 26th September 2025

In branch service review

5
Very helpful advice and service. Reviewed on: 26th September 2025

In branch service review

5
Very friendly explained very well happy with everything. Reviewed on: 26th September 2025

In branch service review

5
Very polite and helpful like the branch is local. Reviewed on: 26th September 2025

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