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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very pleasant Charlie was helpful and professional. Reviewed on: 2nd October 2025

In branch service review

5
Everything explained very clearly. Reviewed on: 2nd October 2025

In branch service review

5
Lovely experience, very polite, no problems. Reviewed on: 2nd October 2025

In branch service review

5
Excellent customer service and knowledge about products. Appropriately sharing the excellent qualities and ethos of DBS. Give me "food for thought" of investing with DBS. Reviewed on: 2nd October 2025

Excellent friendly service

5
I was trying to open a 3 year fixed rate Isa and rang for help. Simon McCabe rang me back and said that he would stay on the phone to help me to fill in the forms for this and an Isa transfer. He was as good as his word and although it took some time he made sure that everything was completed before 5pm when the Isa would be withdrawn. I live too far away to go into any of the branches of the building society and I am 81 years old so I really appreciate the high level of service I received from Simon. He was polite and patient throughout. I'm sure that my Isa will be transferred and kept safe for the next three years....and at a good rate of interest. Thank you Simon. Reviewed on: 1st October 2025
R Shaw's avatar
R Shaw

In branch service review

5
Friendly and clear to deal with. Reviewed on: 1st October 2025

In branch service review

5
Presentation professionally delivered by Charley. All questions answered. Reviewed on: 1st October 2025

In branch service review

5
Charley is a very nice, polite and bubbly personality, very knowledgeable. Made my appointment very comfortable and nice. Reviewed on: 1st October 2025

In branch service review

5
Quick and efficient. Many thanks. Reviewed on: 30th September 2025

In branch service review

5
Karen has been so helpful today with all my saving. Thank you so much. Reviewed on: 30th September 2025

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