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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,480 reviews, last reviewed 27th Jun 2026
83% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Extremely helpful advisor. Extremely helpful advisor. .Friendly atmosphere. Pleasant surroundings. Reviewed on: 27th June 2026
Elizabeth B's avatar
Elizabeth B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12480)

In branch service review

5
Friendly attitude and attention to detail. Reviewed on: 26th September 2025

In branch service review

5
Friendly cheerful and explained everything so I could easily understand. Reviewed on: 26th September 2025

In branch service review

5
Satisfactory, Jess very helpful and pleasant. Reviewed on: 26th September 2025

In branch service review

4
Why does it take ages to transfer from an existing ISA where interest could be lost. It should be done immediately. Reviewed on: 26th September 2025

In branch service review

5
Professional and very friendly staff and very helpful too. A pleasure to attend the appointment. Reviewed on: 26th September 2025

In branch service review

5
Being able to have a 1 to 1 appointment, especially to be able to open an account as the elderly do not often have access or the ability to do online banking or own a smart phone. This is the reason why we are changing to DBS. Reviewed on: 26th September 2025

In branch service review

5
Nice to talk to someone face to face, pretty straight forward good information. Reviewed on: 26th September 2025

In branch service review

5
Appointment was thorough, staff helpful and polite. Reviewed on: 26th September 2025

In branch service review

5
Advisor was very helpful and efficient. Reviewed on: 26th September 2025

In branch service review

5
It still have a branch in my local town. Reviewed on: 26th September 2025

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