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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
I can happily say I've been treating exactly by Mai. Good service and very pleasant and helpful young lady. Reviewed on: 30th September 2025

In branch service review

5
Always friendly and ready to serve. Reviewed on: 30th September 2025

In branch service review

5
Straight forward and easy to open an account terms conditions and other information were explained to me. Reviewed on: 30th September 2025

In branch service review

5
The lady was very clear with her explanations and answered all my questions. Very happy to take an ISA. Reviewed on: 30th September 2025

In branch service review

5
Satff always lovely and helpful. Reviewed on: 30th September 2025

In branch service review

5
Fabulous, attentive and personalised service. Reviewed on: 30th September 2025

In branch service review

5
Professional, friendly an informative meeting. Options for savings accounts laid out clearly. Very satisfied with the excellent service received today. Reviewed on: 30th September 2025

In branch service review

5
The lady was very clear with her explanations and answered all my questions. Very happy to take out an ISA. Reviewed on: 30th September 2025

Question about transferring an ISA.

5
Question about transferring an ISA. Spoke to Kuljit who talked me through the whole process from setting up the transfer to opening the account. Got everything done but would not have been able to do this by myself without Kuljit's assistance. So thank you very much. Reviewed on: 29th September 2025

In branch service review

5
Very helpful staff, convenient as in local high street. Given help and good advice and answered any questions completely and clearly. Reviewed on: 29th September 2025

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