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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12459)

In branch service review

5
It was easy to make an appointment Chantell was very professional, very welcoming, very knowledgeable, nothing was to much trouble for her. Explained everything Thoroughly and clear. Top Marks. Reviewed on: 26th September 2025

In branch service review

5
I was made to feel comfortable during my visit. Reviewed on: 26th September 2025

In branch service review

5
The staff are so friendly, helpful and always have time to talk to you an treat you as a person an not just a number. Staff are so nice. Reviewed on: 26th September 2025

In branch service review

5
The experience is always good at the bank explained well where opening accounts or transferring and switching to and from friendly customer service. Reviewed on: 26th September 2025

In branch service review

5
Had emailed for an appointment. Helpful first contact got seen straight away. Knowledgeable and quick appointment set up accounts friendly and recommended. Reviewed on: 26th September 2025

In branch service review

5
Friendly, polite and well mannered staff. Reviewed on: 26th September 2025

In branch service review

5
Efficient and friendly face to face service. Good interest rates. Reviewed on: 26th September 2025

In branch service review

5
Good service and staff cannot fault. Bad No ISA pass book. Reviewed on: 26th September 2025

In branch service review

5
Very helpful and informative friendly. Reviewed on: 26th September 2025

In branch service review

5
Friendly attitude and attention to detail. Reviewed on: 26th September 2025

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