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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Friendly, polite service - great!. Reviewed on: 4th October 2025

In branch service review

5
Been with Darlington BS for about 30 years always have cheerful customer advisors. All our savings needs met. Would be defiantly recommend using the DBS, especially with the use of Passbook. Reviewed on: 4th October 2025

Explained everything i needed to know and very helpfull

5
Explained everything i needed to know and very helpfull Reviewed on: 3rd October 2025

Staff were so helpful and polite.

5
Staff were so helpful and polite. Giving very good product advice. Reviewed on: 3rd October 2025

Great service received in branch by the team in Midd...

5
Great service received in branch by the team in Middlesbrough Reviewed on: 3rd October 2025

In branch service review

5
Like coming into branch, staff lovely. Reviewed on: 3rd October 2025

In branch service review

5
All staff very friendly and helpful. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, helpful service with everything explained clearly and questions answered. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, Helpful staff giving good advice, made me feel very welcome. Reviewed on: 3rd October 2025

In branch service review

5
Chrissy who I spoke to was very nice to talk to and explained everything clearly. The room I was in was warm and it was a cold day. Reviewed on: 3rd October 2025

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