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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Top Notch service, Like everything. Good service, nice people, pleasure to come in. Reviewed on: 6th October 2025

In branch service review

5
The Darlington is a great building society. I've always had good advice with my savings. The staff are all professional and courteous. Reviewed on: 6th October 2025

In branch service review

5
Very good, excellent customer service. Reviewed on: 6th October 2025

In branch service review

5
Saturday opening would really help. Reviewed on: 6th October 2025

In branch service review

5
Service much better than the "big banks". Great that we are still on the Highstreet. Reviewed on: 6th October 2025

In branch service review

5
As ever, brilliant service and knowledgeable staff. Reviewed on: 6th October 2025

In branch service review

5
Chair in front of staff to low. Everything else good as usual. Reviewed on: 6th October 2025

In branch service review

5
Mr Teasdale is very happy with the service provided. He like to come in for a friendly chat. Reviewed on: 6th October 2025

In branch service review

5
Always friendly, polite and helpful staff. Above everything I love that the DBS is on my high street so easily accessible. Brilliant. Reviewed on: 6th October 2025

In branch service review

5
Efficient and polite service. Very informative and helpful. Reviewed on: 6th October 2025

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