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Darlington Building Society: Savings reviews

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4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12127)

In branch service review

5
It is lovely to deal with helpful, knowledgeable people face to face. Reviewed on: 8th August 2025

In branch service review

5
Mathew brilliant servie and so helpful. Reviewed on: 8th August 2025

In branch service review

5
Very happy with the branch but the new ISA no longer produce passbook which I would have preferred not paper form. Reviewed on: 8th August 2025

In branch service review

5
Attention to detail. Adiquate time afforded for complex transaction service is professional whilst relaxed. Reviewed on: 8th August 2025

In branch service review

5
Love that it's local and accessible, friendly service with human interaction. Reviewed on: 8th August 2025

In branch service review

5
Excellent in branch service, all transations were possible in person on the day, transfering a matured bond to a new bond. Reviewed on: 8th August 2025

In branch service review

5
Very friendly and efficient staff. Reviewed on: 8th August 2025

In branch service review

5
Had an appointment with Chattel on 7/8/25. She explained everything in detail I felt at easy to discuss my savings with her. Reviewed on: 8th August 2025

In branch service review

5
Very through and fully explained so that I understood. A friendly and lovely consultant saw us and made us feel very welcome and confident. Reviewed on: 8th August 2025

In branch service review

5
Like the "personal touch" of being able to still be seen "face to face" in a Branch. Reviewed on: 8th August 2025

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