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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Would be nice to have a cash machine. Reviewed on: 7th October 2025

In branch service review

5
Very helpful and thoughtful. Wonderful people. Reviewed on: 7th October 2025

In branch service review

5
Staff are always friendly and helpful. Good location. Reviewed on: 7th October 2025

In branch service review

5
Consultant Jess was very well informed and knowledgeable - very helpful and welcoming an excellent experience. Reviewed on: 7th October 2025

High row

5
My experience in Darlington branch was amazing the ladies at the counter are always superb and very friendly! Always make my day Reviewed on: 6th October 2025

In branch service review

5
Always a friendly service and very helpful. Reviewed on: 6th October 2025

In branch service review

5
Tom experienced everything in detailed and I was very happy with the account/s I chose. Reviewed on: 6th October 2025

In branch service review

5
Dylan was very pleasant and thorough - explained everything in detail would be happy to see him again. Reviewed on: 6th October 2025

In branch service review

5
Lousie always fantastic and so patience with me especially. I am deaf and she always cheers me up. Reviewed on: 6th October 2025

In branch service review

5
Easy, comfortable atmosphere, I like the society because its LOCAL and maintains its branch in the town centre, this avoids endless phone queues to non-access banks. Reviewed on: 6th October 2025

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