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Darlington Building Society: Savings reviews

4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
16% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10880)

Northallerton branch review

5
Kirsty was very friendly and helpful and very nice to have someone cheery first thing on a morning Reviewed on: 13th November 2019

Tubwell Row branch review

5
Very professional and helpful advice by Sandra Reviewed on: 13th November 2019

Yarm branch review

5
A branch that I can actually visit Reviewed on: 13th November 2019

Yarm branch review

5
Friendly staff and quick appointment and had best local interest rate Reviewed on: 13th November 2019

Great passbook account

5
Easy to use passbook account. Great for elderly relatives to keep track of their savings and great for kids too Reviewed on: 13th November 2019

Redcar branch review

5
Staff amazing but you need a current account Reviewed on: 12th November 2019

Tubwell Row branch review

5
Sandra was incredibly helpful in explaining everything in easy to understand language and definitely had the personal touch in dealing with customers Reviewed on: 12th November 2019

Yarm branch review

5
Very polite friendly and personable staff Reviewed on: 12th November 2019

Yarm branch review

5
Nothing could improve as the service was excellent Reviewed on: 12th November 2019

Guisborough branch review

5
Opening a new instant access & 45 day notice account. We were helped by Bob. Reviewed on: 12th November 2019

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